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Status Codes

Introduction

Status codes are returned as the result of individual payment transactions processed by Worldline. These codes are proprietary codes, combining logical checks done by the Worldline systems with external codes received by third party banks and other financial institutions processing the transaction.

The Status Codes are specified in this document in a list

Status Code Group

The Status Code Group is not returned from the systems, but is intended as a guideline to the Web Service or API Interface integrator. Status Codes within a group are similar in nature and can be treated similarly by the Merchant’s back-office system.

Status Code Group Description
1 The transaction was successfully processed
2 Business rule violation
3 Input data problem
4 Transaction failed due to a technical problem.

Merchant Status Codes

Status Code Domain Status Code Group Meaning Description
0 General 1 OK Accepted
11001 PTS Input data related 3 Error Duplicate transaction found
11002 PTS Input data related 3 Error No charge model found
11011 PTS Input data related 3 Error Invalid currency
11013 PTS Input data related 3 Error Invalid Transaction Channel
11023 PTS Input data related 3 Error Invalid input data (details provided in description)
22002 PTS Related 4 Error Server configuration error
22014 PTS Related 4 Error Server error, no transaction sent to acquirer
22017 PTS Related 4 Error Server error, no transaction sent to acquirer
22020 PTS Related 4 Error Bank system error
22021 PTS Related 4 Error Bank system temporary unreachable
22022 PTS Related 3 Error Operation not supported by bank
22023 PTS Related 3 Error Invalid expiry date
22024 PTS Related 3 Error Invalid card type
22026 PTS Related 3 Error Invalid order ID
22027 PTS Related 2 Decline Transaction refused
22028 PTS Related 2 Decline Transaction refused
22029 PTS Related 2 Decline Transaction refused
22031 PTS Related 2 Decline Transaction refused
22032 PTS Related 2 Decline Transaction refused
22033 PTS Related 3 Error Invalid reference transaction id
22034 PTS Related 3 Error Transaction refused: Card Number can only contain numbers
22035 PTS Related 5 Error Communication problems
22036 PTS Related 4 Error Communication problems
22037 PTS Related 5 Error No response from bank before client timeout
22038 PTS Related 5 Error Communication problems
22039 PTS Related 2 Decline Transaction refused
22040 PTS Related 2 Decline Transaction refused
22041 PTS Related 3 Error Transaction refused: The sum of this and previously credited amounts (if any) exceeds debited amount
22042 PTS Related 4 Error Server error, no transaction sent to acquirer
22043 PTS Related 3 Error Transaction type not supported by server
22044 PTS Related 3 Error Transaction refused: The status of the reference transaction does not allow this transaction
22045 PTS Related 3 Error Transaction refused: The type of the reference transaction is not valid for this transaction
22047 PTS Related 3 Error Transaction refused: The currency code does not match the reference transaction
22048 PTS Related 4 Error Transaction refused: Server temporarily unavailable
22049 PTS Related 4 Error Transaction refused: Active configuration differs from the one used in the reference transaction
22050 PTS Related 3 Error Transaction refused: Merchant ID not active. Please contact Digital River World Payments
22051 PTS Related 4 Error Server error, no transaction sent to acquirer
22052 PTS Related 4 Error Transaction refused
22053 PTS Related 2 Decline Transaction refused. Card Expired
22054 PTS Related 4 Error System error
22055 PTS Related 5 Error Server error
22056 PTS Related 4 Error System error
22060 PTS Related 4 Error Invalid track 2 data
22061 PTS Related 4 Error Invalid track 2 expiry date
22062 PTS Related 4 Error Server error, no transaction sent to acquirer
22063 PTS Related 3 Error Transaction refused: Card is blacklisted
22064 PTS Related 3 Error Transaction refused: Card is blacklisted
22065 PTS Related 3 Error Transaction refused: Reference transaction cancelled
22066 PTS Related 3 Error Transaction refused: Reference transaction already captured
22068 PTS Related 3 Error Required data was too long
22069 PTS Related 3 Error Transaction refused: Merchant ID inactive
22070 PTS Related 3 Error Transaction refused: The currency code does not match with the reference transaction
22071 PTS Related 3 Error Transaction refused: Capture amount exceeds authorized amount
22072 PTS Related 3 Error This capture requires a telephone auth code
22073 PTS Related 3 Error Telephone auth code not requested
22074 PTS Related 4 Error Server error, no transaction sent to acquirer
22075 PTS Related 3 Error The Originating Account Type parameter is invalid
22080 PTS Related 2 Decline Transaction refused: Velocity check rule violation (details provided in description)
23001 FUSE server codes 4 Error Digital River World Payments server error
23002 FUSE server codes 5 Error Digital River World Payments server error
23003 FUSE server codes 3 Error Digital River World Payments server received corrupt input data format
23005 FUSE server codes 3 Error Invalid Transaction Type
23006 FUSE server codes 5 Error Communication problems
23007 FUSE server codes 4 Error Server unavailable
23008 FUSE server codes 3 Error Invalid input data
24001 DirectDebit related 3 Error Invalid merchant id
24002 DirectDebit related 3 Error Invalid Transaction Channel
24004 DirectDebit related 3 Error Invalid account holder number
24005 DirectDebit related 3 Error Invalid schema
24007 DirectDebit related 3 Error Invalid post bank transaction flag
24008 DirectDebit related 3 Error Invalid amount
24009 DirectDebit related 3 Error Invalid currency
24010 DirectDebit related 3 Error Invalid order ID
24011 DirectDebit related 3 Error Invalid party name
24012 DirectDebit related 3 Error Invalid city name
24013 DirectDebit related 3 Error No charge model is found
24014 DirectDebit related 4 Error Exceeded execution date period
24015 DirectDebit related 4 Error Execution date less than allowed
24017 DirectDebit related 4 Error Cancelled by merchant
24018 DirectDebit related 4 Error Invalid reference transaction id
24019 DirectDebit related 4 Error Reference transaction not found
24020 DirectDebit related 4 Error Cancel transaction timeframe has expired
24021 DirectDebit related 3 Error Duplicate transaction found
24022 DirectDebit related 3 Error Transaction already cancelled
24023 DirectDebit related 4 Error System error
24025 DirectDebit related 4 Error Invalid institution branch number
24026 DirectDebit related 3 Error Invalid account holder name
24027 DirectDebit related 3 Error Declined. Invalid account
24028 DirectDebit related 3 Error Declined. Suspected fraud
24029 DirectDebit related 3 Error Invalid Mandate ID
24030 DirectDebit related 4 Error Invalid Mandate date
24031 DirectDebit related 3 Error Invalid recurring indicator
24032 DirectDebit related 4 Error Invalid account holder country
24033 DirectDebit related 3 Error Invalid IBAN
24034 DirectDebit related 3 Error Invalid BIC
24035 DirectDebit related 4 Error Multiple charge models found
24036 DirectDebit related 3 Error Invalid account holder address
24037 DirectDebit related 3 Error Invalid account holder zip
24038 DirectDebit related 3 Error Invalid account holder email
24039 DirectDebit related 3 Error Invalid creditor identifier
24040 DirectDebit related 3 Error Invalid creditor name
24041 DirectDebit related 3 Error Invalid creditor address
24042 DirectDebit related 3 Error Invalid creditor city
24043 DirectDebit related 3 Error Invalid creditor country
24044 DirectDebit related 3 Error Invalid creditor zip
24045 DirectDebit related 3 Error Invalid mandate consent
25012 Client Related 4 Error Digital River World Payment client error
25013 Client Related 5 Error Digital River World Payment client error, transaction status unknown
26001 3DSecure Related 3 Error System error
26002 3DSecure Related 3 Error System error
26003 3DSecure Related 3 Error Required argument missing or empty
26004 3DSecure Related 3 Error Invalid argument
26005 3DSecure Related 3 Error Corrupted PARes msg, please retry.
26006 3DSecure Related 3 Error Signature on PARes bad
26007 3DSecure Related 3 Error Attempt recorded
26008 3DSecure Related 3 Error Authentication not available
26009 3DSecure Related 3 Error Not authenticated
26010 3DSecure Related 3 Error Invalid certificate
26011 3DSecure Related 3 Error Configuration error
26012 3DSecure Related 3 Error Corrupted PARes msg, please retry.
26013 3DSecure Related 3 Error Corrupted issuer certificate, please retry
26014 3DSecure Related 3 Error Authentication not possible
26015 3DSecure Related 3 Error Authentication not required
26016 3DSecure Related 3 Error Authentication Required
26017 3DSecure Related 3 Error Authentication Required, mobile device
26023 3DSecure Related 3 Error Authentication request failed, please retry
26024 3DSecure Related 3 Error Authentication verification failed, please retry
26026 3DSecure Related 3 Error 3D Secure not available for this bank connection
26027 3DSecure Related 3 Error Number of digits truncated from purchase amount mismatch
26028 3DSecure Related 3 Error Card type not 3D secure enabled
27001 OCC Related 2 Decline Transaction refused
27002 OCC Related 4 Error Server error
27004 OCC Related 4 Error Card type is not allowed
27005 OCC Related 4 Error No transaction matching the referenced transaction
27006 OCC Related 4 Error Invalid merchant id
27007 OCC Related 4 Error Invalid Transaction Channel
27013 OCC Related 4 Error Server error
27014 OCC Related 4 Error Invalid order ID
27015 OCC Related 4 Error Invalid Order description
27016 OCC Related 4 Error Invalid Order info
27017 OCC Related 4 Error Invalid Card Number
27018 OCC Related 4 Error Invalid Expire Date
27019 OCC Related 4 Error Invalid card type
27020 OCC Related 4 Error Invalid Currency Code
27021 OCC Related 4 Error Invalid Currency Subunit
27022 OCC Related 4 Error Invalid amount
27023 OCC Related 4 Error Invalid VAT Numerator
27024 OCC Related 4 Error Invalid reference transaction id
27025 OCC Related 4 Error Transaction type not supported by legacy system
27026 OCC Related 4 Error Corrupt input data to Server
27027 OCC Related 4 Error Invalid LARID
27028 OCC Related 4 Error Invalid Sub Merchant ID
27029 OCC Related 4 Error Invalid Start Date
27030 OCC Related 4 Error Invalid Issue
27031 OCC Related 2 Decline Invalid CVCodeState
27032 OCC Related 2 Decline Invalid CVCode
27033 OCC Related 4 Error Acquirer error. Transaction not processed
27034 OCC Related 4 Error System error
27039 OCC Related 3 Error Invalid track 2 data
27040 OCC Related 2 Decline Requires telephone authorization
27041 OCC Related 4 Error The bank reported time out. Please retry
27042 OCC Related 4 Error Server configuration error
27043 OCC Related 2 Decline Pick up card
27044 OCC Related 3 Error Originating account type value not supported
27045 OCC Related 1 Pending response received
27048 OCC Related 2 Decline Lost or stolen card
27050 OCC Related 2 Decline Do not try again/use alternate payment card
27051 OCC Related 3 Error Correct card number and re-try
27052 OCC Related 3 Error Re-enter transaction and try again
27053 OCC Related 3 Error Do not try again/merchant review
27054 OCC Related 2 Decline Attempt lower amount
27055 OCC Related 2 Decline Do not try again/Merchant warning
27056 OCC Related 2 Decline Try again later
27057 OCC Related 5 Error This code is not active
27058 OCC Related 2 Decline Try again without cash
27059 OCC Related 2 Decline CashBack amount too high. Try lower amount
27060 OCC Related 2 Decline Payment stopped/contact cardholder
27061 OCC Related 2 Decline Line items can not be captured, --detailed description
27062 OCC Related 2 Decline Line items can not be refunded, --detailed description
27063 OCC Related 2 Decline Line items can not be cancelled, --detailed description
27064 OCC Related 4 Error A system error occurred in one of the systems involved in the transaction
27065 OCC Related 2 Decline Line items can not be updated, --detailed description
27066 OCC Related 3 Error Invalid email
27067 OCC Related 3 Error Invalid phone number
27068 OCC Related 3 Error Possible fraud
27069 OCC Related 3 Error Invalid address line 1
27070 OCC Related 3 Error Invalid address line 2
27071 OCC Related 3 Error Invalid address line 3
27072 OCC Related 3 Error Invalid city
27073 OCC Related 3 Error Invalid zip code
27074 OCC Related 3 Error Invalid state or province
27075 OCC Related 3 Error Invalid country
27076 OCC Related 3 Error Invalid payment plan code
27077 OCC Related 3 Error Invalid due date
27078 OCC Related 2 Decline Customer account disabled in processor's system
27079 OCC Related 2 Decline Merchant account�disabled in processor's system
27080 OCC Related 3 Error Invalid birth date
27081 OCC Related 3 Error Invalid account holder name
27082 OCC Related 2 Decline Account holder reached payment limit
27083 OCC Related 2 Decline Insufficient Funds
27084 OCC Related 2 Decline Contact the Issuer
27085 OCC Related 2 Decline Foreign credit card cannot be processed
27086 OCC Related 2 Decline Processor does not support payment method
27087 OCC Related 3 Error VAT number and personal data do not match, fraud possible
27088 OCC Related 2 Decline Processor does not support 3-D Secure enabled card
27089 OCC Related 2 Decline Refundment valid date exceed
27090 OCC Related 2 Decline Invalid number of installments
27091 OCC Related 2 Decline CV code not matching by issuer. Transaction cancelled.
32001 EFT Related 3 Error Invalid merchant id
32002 EFT Related 3 Error Invalid Transaction Channel
32003 EFT Related 3 Error Invalid country
32004 EFT Related 3 Error Invalid currency
32005 EFT Related 3 Error Invalid order ID
32006 EFT Related 3 Error Exceeded execution date period
32007 EFT Related 3 Error Execution date less than allowed
32008 EFT Related 4 Error No EFT configuration found
32009 EFT Related 4 Error No account configuration found for merchant
32010 EFT Related 4 Error Incomplete account set-up. No translation found
32011 EFT Related 4 Error System error
32013 EFT Related 3 Error Declined by bank
32014 EFT Related 4 Error Bank communication problem
33001 IBP Router related 4 Error Server error, no transaction sent to acquirer
33002 IBP Router related 4 Error Bank system error, no transaction sent to acquirer
33003 IBP Router related 4 Error Bank system temporary unreachable
33004 IBP Router related 4 Error Server error, transaction status unknown
33005 IBP Router related 4 Error Server configuration error
33006 IBP Router related 4 Error Transaction refused: Reference transaction owned by other merchant
33010 IBP Router related 4 Error Server error, no transaction sent to acquirer
33011 IBP Router related 4 Error Transaction type not supported by server
33012 IBP Router related 3 Error Transaction refused: The status of the reference transaction does not allow this transaction
33013 IBP Router related 3 Error Transaction refused: The reference transaction's type is not valid for this transaction
33015 IBP Router related 4 Error Transaction refused: Server temporary unavailable. Please try again
33017 IBP Router related 4 Error Transaction refused: Merchant ID not active. Please contact Digital River World Payments
33018 IBP Router related 3 Error Transaction refused: Reference transaction already completed successfully
33019 IBP Router related 3 Error Transaction refused: Sum of debited amount and previous credited amounts (if any) exceeded
33020 IBP Router related 3 Error Transaction refused: Transaction already in progress
33021 IBP Router related 3 Error Currency differs from the currency of the reference transaction
33023 IBP Router related 4 Error Invalid order ID
33024 IBP Router related 3 Error Duplicate transaction found
33025 IBP Router related 3 Error No charge model found
33026 IBP Router related 3 Error Reference transaction not found
33027 IBP Router related 3 Error Order ID doesn't match the referenced transaction
33030 IBP Router related 3 Error Invalid Transaction Channel
33031 IBP Router related 3 Error Invalid Transaction Type
33032 IBP Router related 3 Error Invalid amount
33033 IBP Router related 3 Error Invalid reference transaction id
33034 IBP Router related 3 Error Invalid merchant id
33035 IBP Router related 3 Error Invalid bank id / No service app type found
33037 IBP Router related 3 Error A parameter contains an invalid/illegal value
33038 IBP Router related 3 Error Server error, please try again
33039 IBP Router related 3 Error Invalid currency
33041 IBP Router related 3 Error Order description too long
33042 IBP Router related 3 Error Order detail description too long
33043 IBP Router related 3 Error Sub merchantID too long
33044 IBP Router related 3 Error POS ID too long
33045 IBP Router related 3 Error POS description too long
33046 IBP Router related 3 Error Invalid order ID
33047 IBP Router related 3 Error Auth amount exceeded
33048 IBP Router related 3 Error Reference Tx has been captured
33049 IBP Router related 3 Error Reference Tx has been cancelled
33050 IBP Router related 3 Error Operation not supported by bank
34001 IBP Connector related 3 Error Transaction refused
34002 IBP Connector related 4 Error Server error
34003 IBP Connector related 3 Error Server error, please contact Digital River World Payments
34004 IBP Connector related 3 Error Transaction type not supported by legacy system
34005 IBP Connector related 3 Error Invalid input data to Server
34006 IBP Connector related 3 Error Acquirer error. Transaction not processed
34007 IBP Connector related 3 Error The bank reported time out. Please retry
34008 IBP Connector related 3 Error Server configuration error
34010 IBP Connector related 3 Error Transaction not yet completed
34011 IBP Connector related 3 Error Operation not supported by bank
36001 Payout related 3 Error Duplicate order id
36002 Payout related 3 Error Invalid execution date
36003 Payout related 3 Error Invalid merchant id
36004 Payout related 3 Error No account configured
36005 Payout related 3 Error No charge model is found
36006 Payout related 3 Error Several charge models found
36007 Payout related 3 Error Amount exceeds charge model range
36008 Payout related 3 Error Order id already used in timeframe
36009 Payout related 3 Error Invalid IBAN
36010 Payout related 3 Error Bank name missing
36011 Payout related 3 Error Bank city missing
36012 Payout related 3 Error Bank sort code missing
36013 Payout related 3 Error Bank branch code missing
36014 Payout related 3 Error Beneficiary name missing
36015 Payout related 3 Error Beneficiary address missing
36016 Payout related 3 Error Beneficiary zip code missing
36017 Payout related 3 Error Beneficiary city missing
36018 Payout related 3 Error Insufficient account info
36019 Payout related 3 Error Referenced transaction has other currency
36020 Payout related 3 Error Payout amount exceeds scope amount
36021 Payout related 3 Error No reference transaction found
36022 Payout related 3 Error Important data too long and can�t be truncated
36023 Payout related 3 Error Invalid format of input data
36024 Payout related 3 Error No account found in configuration
36025 Payout related 3 Error Several accounts fond for this configuration
36026 Payout related 3 Error Invalid beneficiary information
36027 Payout related 3 Error Reference transaction is temporarily locked
36028 Payout related 3 Error Invalid amount
36029 Payout related 3 Error Beneficiary swift missing
36030 Payout related 3 Error System error
36031 Payout related 3 Error Invalid Billing Country Code
38001 Order Processing Service (OPS) 4 Error System error
38002 Order Processing Service (OPS) 3 Error Illegal argument: [Description]
38003 Order Processing Service (OPS) 2 Decline Business rule violation: [Description]
38004 Order Processing Service (OPS) 2 Decline Operation cannot be performed at this time: [Description]
39001 Order Transaction Gateway (OTG) 4 Error System error
39002 Order Transaction Gateway (OTG) 4 Error Authentication Problem
39003 Order Transaction Gateway (OTG) 2 Decline Blocked in fraud screening
39004 Order Transaction Gateway (OTG) 2 Decline Transaction refused
40001 Tokenization Service (TOS) 3 Error Token not found
40002 Tokenization Service (TOS) 2 Decline Token not supported for the payment method in the request
40003 Tokenization Service (TOS) 3 Error Token already exists
40004 Tokenization Service (TOS) 4 Error System error
40005 Tokenization Service (TOS) 3 Error Invalid token
40006 Tokenization Service (TOS) 2 Decline Unauthorized access
40007 Tokenization Service (TOS) 3 Error Invalid merchant id
40008 Tokenization Service (TOS) 3 Error Invalid card type
40009 Tokenization Service (TOS) 3 Error Invalid order ID
40010 Tokenization Service (TOS) 2 Decline Account updater service is inactive
40011 Tokenization Service (TOS) 1 Card has been updated
40012 Tokenization Service (TOS) 1 Expiry date has been updated
40013 Tokenization Service (TOS) 1 Contact card holder
40014 Tokenization Service (TOS) 1 Account has been closed
40015 Tokenization Service (TOS) 1 Merchant not registered
40016 Tokenization Service (TOS) 3 Error Request is already registered for this card number or token
40017 Tokenization Service (TOS) 1 Cardholder has requested that all recurring transactions be stopped for this account number
40018 Tokenization Service (TOS) 1 Cardholder has requested that all recurring transactions be stopped for this account number at this merchant
40019 Tokenization Service (TOS) 1 No match non-participating BIN
40020 Tokenization Service (TOS) 1 No match participating BIN
40021 Tokenization Service (TOS) 1 No match issuer not participating
40022 Tokenization Service (TOS) 1 Encrypted account number. Contact Issuer for new encrypted account number. New expiration date may be provided
40023 Tokenization Service (TOS) 3 Error Card issuing country is not supported by the Acquirer
41001 Merchant Config Service 3 Error System error
41002 Merchant Config Service 3 Error Illegal argument: [Description]
41101 Merchant Config Service 3 Error Enrollment received
41102 Merchant Config Service 3 Error Enrollment declined by DRWP
41103 Merchant Config Service 3 Error Enrollment sent to bank
41104 Merchant Config Service 3 Error Enrollment approved by bank
41105 Merchant Config Service 3 Error Enrollment declined by bank
41106 Merchant Config Service 3 Error Sub-Merchant activated
41107 Merchant Config Service 3 Error Enrollment accepted by bank but configuration failed